Category Archives: Recalls & Warranties

🚨 Major Recall Alert: Over 850,000 Ford & Lincoln Vehicles Affected by Fuel Pump Defect

🚨 Major Recall Alert: Over 850,000 Ford & Lincoln Vehicles Affected by Fuel Pump Defect

🚨 Major Recall Alert: Over 850,000 Ford & Lincoln Vehicles Affected by Fuel Pump Defect Ford has issued a massive national recall affecting 850,318 vehicles from the 2021–2023 model years due to a potentially dangerous low-pressure fuel pump failure that may cause engine stalling—especially in warm weather or when the tank is low on fuel Bob Is The Oil GuyAutomotive ... read more

​Major GM Recall: Nearly 600,000 Vehicles Affected by Engine Defect

​Major GM Recall: Nearly 600,000 Vehicles Affected by Engine Defect

​General Motors (GM) has announced a significant recall impacting nearly 600,000 vehicles in the United States due to potential engine defects that could lead to power loss or complete engine failure. This recall affects several popular models across GM's Cadillac, Chevrolet, and GMC brands. Affected Models The recall encompasses certain 2021–2024 models equipped with the 6.2-liter V8 engine, including:​ Cadillac: Escalade, Escalade ESV Chevrolet: Silverado 1500, Suburban, Tahoe GMC: Sierra 1500, Yukon, Yukon XL​ The issue stems from manufacturing defects in the engine's ... read more

GM Power Steering Recall: What You Need to Know

GM Power Steering Recall: What You Need to Know

General Motors (GM) has announced a recall affecting approximately 26,847 SUVs from the 2021 model year due to a software issue that may cause a sudden loss of power steering assist. This issue can make steering more difficult, especially at lower speeds, increasing the risk of an accident. Affected Models:Cadillac: Escalade, Escalade ESV Chevrolet: Suburban, Tahoe GMC: Yukon, Yukon XL What’s the Issue? The software defect can cause the power steering system to stop working either when the vehicle starts or while it’s in motion. When this happens, the driver will need to use significantly more force to steer the vehicle, particularly at lower speeds, which can be dangerous. If the problem occurs, drivers may hear a warning chime and see a malfunction indicator light on the dashboard. In some cases, restarting the vehicle may temporarily restore power steering. However, GM advises veh ... read more

Extended Warranty: Are They Worth It? Pros and Cons Explained

Extended Warranty: Are They Worth It? Pros and Cons Explained

When purchasing a new car, one of the questions many buyers face is whether or not to invest in an extended warranty. While the allure of added protection and peace of mind can be strong, it’s important to weigh the pros and cons before making this decision. What Is an Extended Warranty? An extended warranty, sometimes called a vehicle service contract, is an optional plan that covers specific repairs and services beyond the original manufacturer's warranty. Typically, new cars come with a factory warranty that covers major components for a set period (e.g., 3 years or 36,000 miles). An extended warranty kicks in after this original warranty expires. Pros of Purchasing an Extended Warranty Peace of Mind: Knowing that potential costly repairs could be covered can provide significant comfort. Protection Against Expensive Repairs: Modern vehicles are equipped with advanced technology, and repair costs can add up quickly. Customizable Coverage: Many extended warranties offer ... read more

The Challenge of Dealing with Aftermarket Warranty Companies: A Closer Look

The Challenge of Dealing with Aftermarket Warranty Companies: A Closer Look

In the automotive repair industry, one of the toughest challenges we face is dealing with aftermarket warranty companies. While some of these extended warranty providers are great to work with, many others impose strict pricing constraints that can severely impact our ability to maintain profitability and provide quality service to our customers. At Dickerson Automotive, we strive to be transparent with our customers about the constraints and challenges associated with aftermarket warranty policies. We inform them upfront that they may be responsible for any costs that the warranty company does not cover, including labor and parts markup. However, navigating the claims process with these warranty companies often proves to be a daunting task. Many of them impose pricing restrictions on labor rates and parts markup, sometimes even demanding that we provide parts at no markup whatsoever. This puts us in a difficult position, as markup on parts is essential for our profitability and sust ... read more

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