Spanish Fork Auto Repair

When purchasing a new car, one of the questions many buyers face is whether or not to invest in an extended warranty. While the allure of added protection and peace of mind can be strong, it’s important to weigh the pros and cons before making this decision. What Is an Extended Warranty? An extended warranty, sometimes called a vehicle service contract, is an optional plan that covers specific repairs and services beyond the original manufacturer's warranty. Typically, new cars come with a factory warranty that covers major components for a set period (e.g., 3 years or 36,000 miles). An extended warranty kicks in after this original warranty expires. Pros of Purchasing an Extended Warranty Peace of Mind: Knowing that potential costly repairs could be covered can provide significant comfort. Protection Against Expensive Repairs: Modern vehicles are equipped with advanced technology, and repair costs can add up quickly. Customizable Coverage: Many extended warranties offer ... read more

In the automotive repair industry, one of the toughest challenges we face is dealing with aftermarket warranty companies. While some of these extended warranty providers are great to work with, many others impose strict pricing constraints that can severely impact our ability to maintain profitability and provide quality service to our customers. At Dickerson Automotive, we strive to be transparent with our customers about the constraints and challenges associated with aftermarket warranty policies. We inform them upfront that they may be responsible for any costs that the warranty company does not cover, including labor and parts markup. However, navigating the claims process with these warranty companies often proves to be a daunting task. Many of them impose pricing restrictions on labor rates and parts markup, sometimes even demanding that we provide parts at no markup whatsoever. This puts us in a difficult position, as markup on parts is essential for our profitability and sust ... read more

Having a mechanic stand behind their work is crucial for several reasons: Accountability: When a mechanic stands behind their work, it shows a commitment to the quality of their services. If an issue arises due to a mistake or oversight, the mechanic takes responsibility and is willing to address and rectify the problem at their own expense. Customer Confidence: Knowing that a mechanic stands behind their work instills confidence in customers. It demonstrates that the mechanic is confident in the quality of their repairs and is willing to address any issues that may arise after the service. Long-Term Satisfaction: A mechanic standing behind their work contributes to long-term customer satisfaction. It ensures that customers are not left to deal with unexpected repair costs resulting from errors or complications that may arise from the initial service. Professional Integrity: It reflects the professional integrity of the mechanic and the repair shop. Standing behind their work indic ... read more