Monthly Archives: April 2024

The Challenge of Dealing with Aftermarket Warranty Companies: A Closer Look

The Challenge of Dealing with Aftermarket Warranty Companies: A Closer Look

In the automotive repair industry, one of the toughest challenges we face is dealing with aftermarket warranty companies. While some of these extended warranty providers are great to work with, many others impose strict pricing constraints that can severely impact our ability to maintain profitability and provide quality service to our customers. At Dickerson Automotive, we strive to be transparent with our customers about the constraints and challenges associated with aftermarket warranty policies. We inform them upfront that they may be responsible for any costs that the warranty company does not cover, including labor and parts markup. However, navigating the claims process with these warranty companies often proves to be a daunting task. Many of them impose pricing restrictions on labor rates and parts markup, sometimes even demanding that we provide parts at no markup whatsoever. This puts us in a difficult position, as markup on parts is essential for our profitability and sust ... read more

Can You Put Your Car in Reverse While Going Forward?

Can You Put Your Car in Reverse While Going Forward?

Have you ever wondered if it's possible to shift your car into reverse while it's still moving forward? This question might sound absurd, but it's one that many drivers have pondered at some point. Let's check this intriguing topic and debunk any misconceptions surrounding it. The Mechanics of Transmission: Understanding How Cars Shift Gears To understand whether putting a car in reverse while moving forward is feasible, it's essential to understand how a vehicle's transmission system operates. In most modern cars, the transmission serves as the intermediary between the engine and the wheels, allowing for smooth acceleration and deceleration by shifting gears.  The Risks and Consequences: Why It's Not Advisable It's expected to bring the vehicle to a complete halt in manual transmissions before shifting into reverse to prevent gearbox damage. However, it's possible to force the shifter into reverse while the ... read more

Why Does My Car Squeak When I Turn? Exploring the Causes and Solutions

Why Does My Car Squeak When I Turn? Exploring the Causes and Solutions

Why Does My Car Squeak When I Turn? Exploring the Causes and Solutions Do you hear an annoying squeaking noise every time you turn the steering wheel of your car? It's a common issue that many drivers experience, but the source of the squeak can vary depending on several factors. Understanding why your car squeaks when you turn can help you address the problem effectively and ensure a smoother driving experience. Let's delve into some potential causes and solutions for this frustrating issue. 1. Worn or Dry Suspension Components One of the primary culprits behind squeaking noises when turning is worn or dry suspension components. Over time, components such as ball joints, control arm bushings, sway bar bushings, and tie rod ends can wear out or accumulate dirt and debris, leading to friction and squeaking sounds. Inspecting these components for signs of wear and lubricating them with appropriate lubricants can often resolve the issue. 2. Struts or ... read more

Uncovering the Mystery: Why Does Your Car Smell Like Gas?

Uncovering the Mystery: Why Does Your Car Smell Like Gas?

Encountering the pungent aroma of gasoline inside your car can be disconcerting, hinting at potential issues with your vehicle. In this article, we'll explore common reasons behind the gasoline smell and strategies to remedy the situation. 1. Fuel Leaks: A prominent cause of gas odor is fuel leakage, which can originate from various components like the fuel tank, lines, or injectors. Even minor leaks emit vapors, permeating the car's interior. Promptly addressing any suspected leaks is vital, given the safety hazards and potential engine damage they pose. 2. Excessive Fuel: Overfilling your fuel tank can lead to spillage, with excess fuel accumulating in the charcoal canister or emission system. This surplus fuel emits a persistent gas scent. To prevent this, avoid topping off your tank and cease refilling once the nozzle clicks off. 3. Malfunctioning Fuel System Parts: Components such as the fuel pressure regulator, injector seals, or tank vent valve may develop leaks or ma ... read more

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Troubleshooting Intermittent Vehicle Noise

Troubleshooting Intermittent Vehicle Noise

Are you experiencing an intermittent noise in your vehicle that seems to come and go, leaving you puzzled and frustrated? Identifying and resolving intermittent noises can be challenging, but with the right approach, you can tackle the issue effectively. Here are some tips to help you troubleshoot and repair intermittent noises in your vehicle: Document the Noise: Start by documenting when and where the noise occurs. Note the driving conditions, such as speed, road surface, and weather. Recording audio or video of the noise can also be helpful for diagnosis. Isolate the Source: Try to pinpoint the location of the noise by listening carefully while driving. Pay attention to whether the noise occurs when turning, braking, accelerating, or idling. Narrowing down the source of the noise can help you focus your troubleshooting efforts. Inspect Under the Hood: Conduct a visual inspection under the hood to check for loose or damaged compo ... read more

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