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Dickerson Automotive
Dickerson Automotive
4.8
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Marshall Manley
Marshall Manley
18:44 11 Oct 17
We only have one car and I couldn't afford to leave my car there because I had a lot of errands to run and work to do. First place ever to offer me a loaner car for the day! In fact, my vehicle needed extensive work so they let me keep the loaner car for two days. In addition, they were very pleasant to work with . I will definitely use them again and refer family and friends
Randi Anderson
Randi Anderson
16:25 23 Aug 17
The very first time I went to Dickerson auto was such a great experience that I will probably make them my official go-to. They were super friendly and clear about what to expect. They are very reasonably priced, and they do a great job! It's also just a nice atmosphere if you need to wait a while. Great place!
Andrea Jones
Andrea Jones
14:52 07 Oct 17
I’m always greeted kindly, scheduled quickly and treated with great respect. When my vehicle is being serviced I know it’s in good hands - and will be clean when I pick it up. The Dickerson Automotive service experience is absolutely the best around!
Steven Klauser
Steven Klauser
06:13 12 Sep 17
Have you ever heard how difficult it is to find a honest mechanic? Look no further. Dickerson Automotive has done work on three vehicles for me and a repair on my daughter's car and we are completely satisfied with the quality of craftsmanship they have done. They have never recommended a repair or a part that wasn't needed. I'm not that easy to please but Dickerson has surpassed my expectations every time. I'll keep going back every time I need an auto mechanic. No worries mate.
Jason Moss
Jason Moss
13:54 29 Aug 17
I have been using Dickerson for a few years and between my personal and business vehicles I have had plenty of experiences with Dickerson service and work. I highly recommend them. A smart and honest mechanic is hard to come by. I struck gold with Dickerson!
Oliver Howells
Oliver Howells
18:26 05 Dec 17
They are friendly and honest. The couple repairs I’ve had done here have been successful so I’ll definitely be back if I need other repairs.
Mellany Snyder
Mellany Snyder
22:04 02 Jan 18
These guys are amazing!! I had a light come on in my truck that I thought was the low oil pressure while dropping my daughter off at school. So first I turned it off, and second I called Dickerson's! They had their staff come meet me with a loaner car at 7:30 am at the school so that I could get to work on time while they took my truck and figured out what was going on with it. I can't thank you more for the service I can always rely on. Many thanks to Todd, Craig, Zack, and Jordyn - what a team!!
Clint Garner
Clint Garner
14:05 11 Jan 18
I have been really happy with the service Dickerson Automotive has provided me. They have been completely honest, which something I highly value in a mechanic shop.
Maddie Henderson
Maddie Henderson
05:57 11 Mar 18
Got my emissions inspection done quickly and on the spot renewal as well! They also looked into a oil leak for me for not charge and gave me a few very informative options to deal with it. I will definitely be back for any further vehicle needs!
Bryan Grace
Bryan Grace
16:54 28 Mar 18
I have used Dickersons for over ten years. They always do a great job and get it done when they say they will have it Done. They are great to work with.
Lorene Moore
Lorene Moore
17:12 02 Apr 18
I really appreciate the great care and consideration Dickerson Automotive gives every customer. They are the best! You can trust what they say, what they do and how they treat you!
Emily Bennett
Emily Bennett
03:49 20 Apr 18
Great service. They don't try to upsell but help you stay on top of what needs to be done. I love Dickerson.
Alex Bingham
Alex Bingham
02:32 17 May 18
As a past employee I can tell the public that this place really is honest and fair. All the repair work is done promptly and with the highest level of care. The techs go above and beyond when inspecting a vehicle to make sure that everything is running as it should and checking for potential concerns. The most critical thing to me when looking for a shop is finding one then genuinely is honest. Dickerson Automotive will find the root cause of a problem, not just throw parts at it hoping to fix the issue. I wasn’t paid to write this either, I’m just sharing from personal experience what you can expect from them.
Jason Boogert
Jason Boogert
15:29 01 Aug 18
These guys are awesome. I took the car in the morning as scheduled. It was a transmission sensor that was bad. They gave my wife a loaner car for the day. They diagnosed it in the morning and the car was ready by 3pm that same day. They also sent me a personal text the day after offering me $50 off my next service, no minimum purchase and it doesn't expire. The price was fair and reasonable. I loved this experience, and I will be be back again! It makes me want to have my car break down so that I can have them work on it. The auto mechanic experience is different from any other I've had - in a good way. Nice work and keep it up!
Eric McKell
Eric McKell
00:26 28 Aug 18
Fast and friendly service. They always explain what needs to be done and your options.
Anonymous Monkey
Anonymous Monkey
05:31 31 Aug 18
Very good service. Would get 5 starts if they were cheaper but they are a bit on the expensive side.
Chad Gravallese
Chad Gravallese
13:50 17 Oct 18
Amazing customer service. They really have our best interests in mind. They have such high integrity and honesty. I live 20 minutes away and I'm willing to drive down to them to give them all my business because of the trust I have in them and their high competency and care. They also are so willing to educate me on what's happening to my car. They only recommend services that are actually needed on the car. I would recommend them any day any time. They are the best!
Stan Nelson
Stan Nelson
17:40 25 Oct 18
I have been taking my cars to Dickerson Automotive for about 1 year now. They are AMAZING!! The staff is incredibly friendly and knowledgeable. They are very fast, and I love that I get a call before they do any work on my car. They let me know what they have found, the cost to perform the repair, and then let me decide how to move forward. I have no doubt that everyone there is completely honest. Go here for all of your auto needs!!
Cheryl M
Cheryl M
21:46 15 Dec 18
We love these guys!!!! We have had positive experiences with Dickerson again and again!!! They go above and beyond!!!!
Iron Horse
Iron Horse
15:24 17 Dec 18
It is rare that you find a place “ especially a car repair garage “ that you feel you can really trust, I have! They go above and beyond what they get paid, and just ask that when you need a repair in the future you remember them. Amazing! Can’t recommend them enough!
Jeremy Maughan
Jeremy Maughan
02:54 23 Jan 19
Great service. They were amazing at communicating with me about my car.
Jed Argyle
Jed Argyle
20:36 12 Feb 19
Great and honest automobile repairman. Best in Utah County!
Zowee Barnes
Zowee Barnes
16:27 14 Feb 19
I have officially found a mechanic I trust! Straight forward and unbelievably friendly. Very pleased with the work done. I would highly recommend this place. Thanks so much to Craig and the entire team!
Sara Munson
Sara Munson
14:39 15 Mar 19
Excellent customer service! They are honest and straight forward. They help you understand what needs to be done for your car and why. Keep up the good work you guys!
Jessica Hall
Jessica Hall
02:41 13 Apr 19
We took our truck in for an oil change they offered to rotate our tires for no additional charge and at the last minute I asked if they could do my emissions test also. They also, free of charge, ran a safety check and I formed us of several things that needed to be fixed. They let us know that they could help us fix it, but totally didn't pressure me into anything. They took longer than they had told me it would be and I was glad I arranged for someone to come pick me up. We will definitely be going back to them in the future.
Crystal Jewkes
Crystal Jewkes
18:31 22 May 19
I love Dickerson automotive. They always treat me with kindness and respect even when I do something dumb to my car!LOL. They are fair and go the extra mile to make me feel good about bringing my car to them. THANK YOU!
Mallorie Topham
Mallorie Topham
20:20 22 May 19
Very nice and trustworthy staff. Nice and clean waiting area with refreshments. Would highly recommend!!
Matt Meibos
Matt Meibos
00:21 20 Jun 19
Dickerson auto is great! I've had my car aligned and tires balanced there, and it rode much better than I thought it would after getting it fixed. Afterwards they explained that their state of the art alignment machine and tire balancer are the some of the best in the industry. I noticed a small charge in shop supplies but being somewhat familiar with cars I realize that they probably had to use some lubricant for the rusty bolts under mine. These guys are super friendly and have sent other members of my family here to take care of there cars. Highly recommended to anyone in the southern Utah county area. They may be a tad bit more pricey, but we'll worth it for the professional manner in which they help fix your car right.
Matt Meibos
Matt Meibos
15:32 20 Jun 19
Dickerson auto is great! I've had my car aligned and tires balanced there, and it rode much better than I thought it would after getting it fixed. Afterwards they explained that their state of the art alignment machine and tire balancer are the some of the best in the industry. I noticed a small charge in shop supplies but being somewhat familiar with cars I realize that they probably had to use some lubricant for the rusty bolts under mine. These guys are super friendly and I have sent other members of my family here to take care of there cars. Highly recommended to anyone in the southern Utah county area. They may be a tad bit more pricey, BUT well worth it for the professional manner in which they help fix your car right.
Sheila Cheff
Sheila Cheff
22:57 20 Jun 19
Very pleased with the service! Quick and Courteous loaning me a car to drive to work while they were working on my car. I would highly recommend them!
Shaquel Rhodes
Shaquel Rhodes
17:03 02 Jul 19
Great company who stands behind their work. Todd was very Good at explaining what was going on with our vehicle in a way that iould understand it.
garrett Averett
garrett Averett
23:31 02 Jul 19
Amazing businesses with honest straight forward employees. Will forever use them for my issues. Quick reliable and trustworthy
Shannon Taylor
Shannon Taylor
15:49 26 Jul 19
We were traveling thru to Arizona with 3 horses in a trailer, and has a brake caliper came off....metal on metal. They told us to hit the road and find someone else, they were too busy. Don't bother if u are stranded...too busy, and not interested in helping to get you back on the road!! "Be warm and well fed" attitude, with absolutely no compassion to offer! I hope someone treats them better if they are ever in a jam!
Nate Moller
Nate Moller
21:28 29 Jul 19
Dickerson is such a reliable mechanic in Spanish Fork. I've been using them for over 4 years and have been so happy to work with them. One of the things I like best about Todd, Craig and the Dickerson Auto staff is I always feel they have my best interest in mind. They ask me questions like, "How long would you like to have your vehicle?" A question like this shows that they want to do what's best for ME, not just their bottom line. Thanks to Dickerson Automotive for how well they take care of me and my family. I would definitely recommend them to anyone, even if you're just passing by.
Jessica Hall
Jessica Hall
02:41 13 Apr 19
We took our truck in for an oil change they offered to rotate our tires for no additional charge and at the last minute I asked if they could do my emissions test also. They also, free of charge, ran a safety check and I formed us of several things that needed to be fixed. They let us know that they could help us fix it, but totally didn't pressure me into anything. They took longer than they had told me it would be and I was glad I arranged for someone to come pick me up. We will definitely be going back to them in the future.
Lee West
Lee West
14:03 20 Sep 19
Dickerson's technician/mechanic Shawn located and fixed my suspension problem on my vehicle in short order ! Other shops had tried and failed. Thank you! *That was about a year ago. Yesterday I drove up to Dickerson Automotive (about 100 miles) again. This time for a problem with the air conditioning. They will always have my business . Solid FIVE stars!
Ron Erickson
Ron Erickson
21:32 20 Sep 19
They saved me big time on my repairs,great customer service, building very clean inside &out,all employee that I had contact very knowledgeable &made me feel good about my visit,they even came an picked me to get my truck from their shop.,IGIVE THEM A RATTING OF FANTASTIC ALLROUND
Tech Support
Tech Support
16:43 23 Sep 19
Dickerson Auto has taken care of me and my family for many years. Recently the water pump in our F150 died and we lost a drive belt. With urgent reaction the team at Dickerson Auto fixed our truck problem and got us back on the road the same day. Thank you for the great service and attention to detail. Happy customer The Bowen family
Paul Rogers
Paul Rogers
14:08 03 Oct 19
Dickerson auto is a fantastic company to work with. I feel very comfortable with them taking care of my vehicles. I never feel like I’m getting the up sell. They will always make sure your car is safe for your family.
Katrina Long
Katrina Long
12:25 10 Oct 19
Todd and his staff are so friendly and honest. He really takes the time to tell you what work is really needed on your vehicle. If you want assurance and peace of mind in your mechanic Dickerson Automotive is where you need to take your vehicles.
Kaleb Mories
Kaleb Mories
04:34 21 Nov 19
Great shop recommend to anyone with car problems. Great staff dropped off my car in the morning before work kept me updated on progress all day and had the problem fixed by the time I was off work. Will definitely use this shop for all my vehicle repairs.
Joseph L.
Joseph L.
05:49 27 Nov 19
I took my car in last week to have the wheel checked. The staff was very friendly and accommodating to my schedule. They had the problem fixed in under an hour and they didn't charge me for the visit! Great service, I highly recommend them!
Adam Smith
Adam Smith
15:10 29 Dec 19
Why would you go anywhere else? Their service is timely, and they let me drive one of their cars while mine is in the shop! Also, I really like the email breakdown of everything they send me! They ask the right questions!
shawn betteridge
shawn betteridge
22:03 02 Jan 20
Very happy with the service. They seemed honest, knowledgeable and their place of business was clean.
shawn betteridge
shawn betteridge
22:03 02 Jan 20
Very happy with the service. They seemed honest, knowledgeable and their place of business was clean.
D Williams
D Williams
06:47 09 Jan 20
If you're looking for the best automotive waiting room experience ever, I highly recommend Dickerson. Cold beverages, comfy chairs, clean environment, television, and friendly reception and service advising staff. If you're looking to save a buck or $200, this isn't your mechanic. Clean shop, luxurious waiting room, top-of-the-line tools, and a large office staff come at a cost that must be passed on.
Zane Draper
Zane Draper
19:47 14 Jan 20
I have had Dickerson Automotive work on two of my vehicles that I could not get any one else in my town to fix. Both times Dickerson's were quick and professional. I appreciated that they would call and quote a price when they found something additional rather than just fixing it and charging me for the repair. Their customer service is by far the best that I have ever experienced. They called a couple weeks after both repairs to make sure everything was still operating the way it should and to see if I had any questions. They may charge a little more than my local garage, but it's worth it to me. I gladly drive or haul my vehicles the 85 miles for them to work on.
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