5

Thank You for the review!

- Dickerson Automotive
5

Great service! Kept updated during entire service.

Thank you so much for your feedback! We're thrilled to hear that you had a great experience with our service. Keeping our customers informed and updated throughout the entire process is a top priority for us. Your satisfaction is important, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

- Dickerson Automotive
5

Efficient, polite and quick in doing emissions and was able to pay my registration all at the same time. So convenient.

Ruth, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our emissions service. Providing efficient, polite, and quick service is always our goal, and we're glad we could meet your expectations.

- Dickerson Automotive
5

Thank You for the review David!

- Dickerson Automotive
5

I really appreciate Dickerson and how professional they are. Thanks for always helping my family with our vehicles.

Thank you Jaime, for your kind words and continued trust in Dickerson Automotive. We're delighted to be of service to you and your family with our professional care for your vehicles. Your satisfaction is our priority, and we look forward to assisting you with any automotive needs in the future.

- Dickerson Automotive
5

I've been to a number of auto shops since I've lived in Utah County and after my first experience here I won't go anywhere else. My first impression and experience was unparalleled. The customer service was outstanding and I believe it they performed quality work. They have a great online scheduling tool- it was easy to use and they had availability for the next day, which was great as I needed my truck road worthy asap. They sent regular text message updates throughout the day and before doing any work (which I've had other shops start doing without approval) send a two page, detailed and itemized list of proposed repairs and the results of their overall inspection of my truck. Once I called in my tech- Jordan- explained things I didn't understand in a way that didn't make me feel like a complete moron (lots of other shops seem to take that approach) and for the things I did understand he would converse with me about it and again, wasn't condescending. When I didn't want a few more minor services done, I didn't think Jordan was pressuring me or judging me for saying I'd handle some things myself- like replacing a turn signal bulb. They gave me a first time customer discount, and Jordan gave me his business card with a hand written discount for whatever my next service would be. These guys know customer service. Makes sense they have a 4.8 rating across 400 reviews.

5

Good, courteous service on my RAV-4.

5

The only place I’ll be taking my vehicle. The staff makes the experience so easy and quick. I always feel welcomed and genuinely looked after. They do a great job and I would recommend anyone & everyone to go here.

Natasha, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Our team works hard to ensure that every visit is seamless, efficient, and welcoming for our valued customers like you. Your recommendation means the world to us, and we look forward to continuing to provide top-notch service for all your vehicle needs. See you next time!

- Dickerson Automotive
4

I brought my car into to figure out an issue going on. They were quick to get back to me and were helpful in describing the issue. Because of the depth of the issue, I decided to take it to someone who could help me at another location (family friend). They were super courteous when I came to pick it up. Craig even took the time to help me understand the seriousness of the issue and offer advice on solutions no charge for the diagnostic. I'll for sure bring my car here again if needed.

Thank you so much for sharing your experience with us! We're glad we could quickly assess and describe the issue with your car. Understanding the depth of the problem and your decision to seek assistance from a family friend is completely understandable. We appreciate your kind words about our courteous service during the pickup, and we're delighted that Craig could provide helpful insights and advice. Our commitment to excellent customer service includes offering a complimentary diagnostic, and we're thrilled to hear you'd consider bringing your car back to us in the future. If there is anything we can improve on please let us know, and if you ever need assistance again, we'll be here for you!

- Dickerson Automotive
5

Thank You for the review!

- Dickerson Automotive