The experiences I have had at Dickerson Automotive are by far, the best customer service interactions I have ever had with any company. The employees here are extremely kind and knowledgeable. I have had several instances where I have taken my SUV in to be checked, and they ended up not charging me a diagnostic fee if repairs didn’t need to happen. When my teenager was looking for a new car, they even checked a potential purchase out for him and didn’t charge him either. I have never had a bad experience here. When repairs have needed to happen, they are always fair prices, and I trust their judgement 100% I honestly could’t recommend a place more. I am now going to start getting my oil changes and other maintenance work done here. Thanks Dickerson Automotive for proving good customer service does still exist!
Dear Arica, Thank you so much for taking the time to share your wonderful experience at Dickerson Automotive! We are thrilled to hear that our team provided you with the best customer service interactions you've ever had. We strive to create a welcoming and knowledgeable environment for all our customers, and it's rewarding to know that our efforts have made a positive impact on you. At Dickerson Automotive, integrity and fairness are at the core of everything we do. We believe in transparency and honesty, which is why we never charge a diagnostic fee if repairs aren't necessary. We're delighted to hear that you've had multiple instances where we could assist you without any additional charges. We understand how important it is to have peace of mind when it comes to car repairs and purchases, especially when it involves your teenager. We're glad we could help your teenager with their car search and ensure they were making a sound decision without any financial burden. Your trust means the world to us, and we're honored that you have chosen us for your automotive needs. Rest assured, we will continue to provide you with top-notch service and fair prices for all your repairs and maintenance needs. We look forward to seeing you for your oil changes and other maintenance work! Once again, thank you for your kind words and recommendation. Please don't hesitate to reach out if you need anything in the future. We appreciate your support and loyalty.
- Dickerson Automotive