We only have one car and I couldn't afford to leave my car there because I had a lot of errands to run and work to do. First place ever to offer me a loaner car for the day! In fact, my vehicle needed extensive work so they let me keep the loaner car for two days. In addition, they were very pleasant to work with . I will definitely use them again and refer family and friends
The very first time I went to Dickerson auto was such a great experience that I will probably make them my official go-to. They were super friendly and clear about what to expect. They are very reasonably priced, and they do a great job! It's also just a nice atmosphere if you need to wait a while. Great place!
I’m always greeted kindly, scheduled quickly and treated with great respect. When my vehicle is being serviced I know it’s in good hands - and will be clean when I pick it up. The Dickerson Automotive service experience is absolutely the best around!
Have you ever heard how difficult it is to find a honest mechanic? Look no further. Dickerson Automotive has done work on three vehicles for me and a repair on my daughter's car and we are completely satisfied with the quality of craftsmanship they have done. They have never recommended a repair or a part that wasn't needed. I'm not that easy to please but Dickerson has surpassed my expectations every time. I'll keep going back every time I need an auto mechanic. No worries mate.
I have been using Dickerson for a few years and between my personal and business vehicles I have had plenty of experiences with Dickerson service and work. I highly recommend them. A smart and honest mechanic is hard to come by. I struck gold with Dickerson!
These guys are amazing!! I had a light come on in my truck that I thought was the low oil pressure while dropping my daughter off at school. So first I turned it off, and second I called Dickerson's! They had their staff come meet me with a loaner car at 7:30 am at the school so that I could get to work on time while they took my truck and figured out what was going on with it. I can't thank you more for the service I can always rely on. Many thanks to Todd, Craig, Zack, and Jordyn - what a team!!
Got my emissions inspection done quickly and on the spot renewal as well! They also looked into a oil leak for me for not charge and gave me a few very informative options to deal with it. I will definitely be back for any further vehicle needs!
As a past employee I can tell the public that this place really is honest and fair. All the repair work is done promptly and with the highest level of care. The techs go above and beyond when inspecting a vehicle to make sure that everything is running as it should and checking for potential concerns. The most critical thing to me when looking for a shop is finding one then genuinely is honest. Dickerson Automotive will find the root cause of a problem, not just throw parts at it hoping to fix the issue. I wasn’t paid to write this either, I’m just sharing from personal experience what you can expect from them.
These guys are awesome. I took the car in the morning as scheduled. It was a transmission sensor that was bad. They gave my wife a loaner car for the day. They diagnosed it in the morning and the car was ready by 3pm that same day. They also sent me a personal text the day after offering me $50 off my next service, no minimum purchase and it doesn't expire. The price was fair and reasonable. I loved this experience, and I will be be back again! It makes me want to have my car break down so that I can have them work on it. The auto mechanic experience is different from any other I've had - in a good way. Nice work and keep it up!
Amazing customer service. They really have our best interests in mind. They have such high integrity and honesty. I live 20 minutes away and I'm willing to drive down to them to give them all my business because of the trust I have in them and their high competency and care. They also are so willing to educate me on what's happening to my car. They only recommend services that are actually needed on the car. I would recommend them any day any time. They are the best!
I have been taking my cars to Dickerson Automotive for about 1 year now. They are AMAZING!! The staff is incredibly friendly and knowledgeable. They are very fast, and I love that I get a call before they do any work on my car. They let me know what they have found, the cost to perform the repair, and then let me decide how to move forward. I have no doubt that everyone there is completely honest. Go here for all of your auto needs!!
It is rare that you find a place “ especially a car repair garage “ that you feel you can really trust, I have! They go above and beyond what they get paid, and just ask that when you need a repair in the future you remember them. Amazing! Can’t recommend them enough!
I have officially found a mechanic I trust! Straight forward and unbelievably friendly. Very pleased with the work done. I would highly recommend this place. Thanks so much to Craig and the entire team!
We took our truck in for an oil change they offered to rotate our tires for no additional charge and at the last minute I asked if they could do my emissions test also. They also, free of charge, ran a safety check and I formed us of several things that needed to be fixed. They let us know that they could help us fix it, but totally didn't pressure me into anything. They took longer than they had told me it would be and I was glad I arranged for someone to come pick me up. We will definitely be going back to them in the future.